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Site Supervisor

It's fun to work at a company where people truly believe in what they are doing!
Job Description:
Responsibilities and Essential Functions:
Client Relations:
Manage subordinates to perform; scan, copy, print, reception coverage, inventory control, mail, FedEx, UPS, hospitality and flex-services.
Monthly Management Report Compilation & Review with Client
Maintain all records and reports pertaining to production and volumes at the law firm
Seek opportunities to increase our capabilities and make recommendations to the Client
Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
Hire, train, manage and evaluate all personnel assigned to the law firm
Conducts training and performance reviews with all EPIQ law firm team members
Delegates tasks to Service Specialists in order to meet all commitments
Maintain a proper inventory of all office supplies required for the efficiency of all support services
Responsible for managing overtime and other costs associated with the law firm
Required Characteristics and Credentials:
High School Diploma or equivalent, Associate Degree preferred
Minimum of 2 years' experience in a copy/mail service center environment or other service industry
Previous management experience in a client service oriented field
Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, Excel, Adobe Acrobat, etc.
Knowledge of copy machines and utilization of typical Office Services equipment and technology
Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
Ability to learn skills quickly
Ability to function with a high level of patience, tact and diplomacy in handling any "complaint situations"
Ability to lift or move 50 lbs. or greater
Excellent organizational skills
Strong initiative required; ability to work independently with minimal direct supervision
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Epiq and its affiliated companies are Equal Opportunity Employers (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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